our tools and tips for tenants

 

click here to view our available rental properties

tips for rental applicants

we recognise that seeking a rental property can be stressful. it’s best to ensure that you present your application in a clear, concise and professional way. we recommend that applicants:

  • have documents ready to submit (recent payslips, employee and rental references, copies of ID)

  • punctually attend the open for inspection

  • consider a cover letter summarising their history and include a brief personal summary

  • introduce themselves to the property agent at the inspection

    check out realestate.com.au’s tips here

tools for applying

  • tenants should apply easily using the 2Apply App (recommended, and allows us to process your application quickly)

  • if you require a physical application form, you can find it here (each applicant to submit separately via email)

  • to complete the manual application form online, please click here (each applicant to submit separately)

need assistance in moving in or out?

we’ve partnered with the team at move me in who can assist in connecting your gas, electricity, internet and even organise removalists. check them out here.

current banksia property agent tenants

to access your online portal where you can view rental statements, log maintenance requests, message your property manager and view other information relating to your tenancy, click here.

emergency contacts

if you encounter an emergency property issue during business hours, please contact us.

for after-hours urgent repairs that require urgent attention, please call us on 03 8399 9119 and leave an emergency voicemail, and send an email to urgentmaintenace@banksiapropertyagency.com.au - be sure to include the property address, a detailed description of the issue, and attach photos/videos.

urgent and emergency repairs are defined by consumer affairs victoria - you can view the list here.

remember, tenants are liable for any after-hours callout fees incurred if the maintenance is not an emergency.

note, you must advise us as soon as practicable in the event of a property emergency.